Bradley Molzen
Bayonne, NJ
Wine Lover
Posts:4993
 | | 11/21/2002 5:35 PM |
| If you are having problems logging into the website and posting there may be a few different reasons. I'll try to outline some of those here.
Firstly, we are using the latest forum technology from InfoPop.com. Here is theUser Guide.
Here is a link to try:Browser Problem FAQ
If you're having trouble loggin in, or making a post (or any other sort of odd behavior in general)...it's probably a "cookie related issue".
The first thing to check is that you computer's date and time is relatively accurate. If the date or time is way off, the cookies may be expiring...thus causing you problems.
If that does not, then check the following information, and follow the instructions to Manually delete your cookies.
First things first, make sure that your browser's security settings allow cookies to be accepted from our site. The site doesn't work if your browser does not accept cookies. You also must make sure that your browser isn't using cached pages (stored on your hard drive). See the Browser Problems FAQ for more info on Cashed Pages and Proxy Servers. Also verify that your Internet Security settings are allowing information from this site.
If your browser is set to accept cookies, then perhaps corrupt cookies need to be deleted.
The system uses "cookies" on your system to keep track of what messages are new to you, what message you're looking at, what's the next message, etc.... Sometimes, these cookies get "glitched". So while our system is working fine, things are being interpreted incorrectly on your end. So if things seem off, a good fix to most problems is to:
- Click the "Logout" button at the top. (If you were logged in)
- Delete the cookies from "www.ThisSite.com". (See various Instructions below)
- Close your browser's window
- Re-launch your browser
- Visit our home page (this first time back without cookies, re-enter through our home page and not a bookmark you've got saved.)
- Log back in.
That will solve most problems with the system.
****SPECIFIC INSTRUCTIONS FOR DELETING COOKIES****
Internet Explorer 6 - Windows 98:
- In Internet Explorer, on the Tools menu, click Internet Options.
- On the General tab, click Settings, and then click View files.
- Click "Name" at the top of the column to put the files in alphabetical order.
- Select the cookie from "www.ThisSite.com", it should be titled something like:
Cookie:yourname@www.ThisSite.com
- Select the cookie you want to delete, and then, on the File menu, click Delete.
Windows XP ***ALL BROWSERS***
- Look under C:\Documents and Settings\your user name*\cookies
*the username you're logged onto your computer as, NOT your username for this forum.
- Select the cookie from "www.ThisSite.com", it should be titled something like:
Cookie:yourname@www.ThisSite.com and delete it.
Netscape 4.7 - Windows
Go into the programfiles/netscape/users/YourComputerLoginName/ and edit my cookie.txt file.
Widnows 98
- On the desktop, click on "Windows Explorer"
- On the left side fo the screen, scroll down to your C drive
- Click on the + sign (if there is a - sign there, the contents of your C drive are already displayed)
- Scroll down to "Windows"
- Click on the + sign
- Scroll down to "Temporary Internet Files"
- At this point, you can either delete all your temporary files, or scroll down on the right hand side of the screen til you find the ThisSite cookies and delete just those.
Internet Explorer 5 - Macintosh:
- Select "Preferences" from the "Edit" menu.
- Select "cookies" under "Receiving Files" from the list at the left.
- In the list on the right, select the cookies files from "www.ThisSite.com"
(There could be as many as 4; w3t_key, w3t_language, w3t_myid, and w3t_mysess)
- Click "Delete"
- Click "OK"
Netscape 4.6 - Macintosh:
- Go to the "finder" (Macintosh Operating System).
- On your hard drive, open Your "System Folder"
- Open the "Preferences" folder.
- Open the "Netscape Users" folder
- Open the folder for your name (ex. "Joe Smith")
- Drag the file titled "MagicCookie" to the trash can.
Netscape 6 - Macintosh:
- Select "Preferences" from the "Edit" menu.
- Click the little triangle next to "Privacy & Security", then click on "Cookies"
- Click "View Stored Cookies"
- If you click on "Site" at the top of the list it will sort them by site.
- Scroll down to and select the cookies from "www.ThisSite.com"
(There could be as many as 4; w3t_key, w3t_language, w3t_myid, and w3t_mysess)
- Click on "Remove Cookie"
- Click "OK"
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If you drink wine, you get smarter.... | |
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David Niederauer
Los Gatos, CA
Master Sommelier
Posts:15756
| | 08/27/2003 5:27 PM |
| Rev,
I don't know if you got a pm from me (the page after I sent it said the server disfunctioned or something) but Brian Loring emailed me and said he was having trouble getting on line because his password wouldn't take. He tried the "can't remember password" link but never got anything back. Can you help him? I pm'ed his email and cell phone to you. Did you get it?
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ChangeMe
Grape Sorter
Posts:214
| | 08/29/2003 1:00 PM |
| Rev
add me to the same issue.
I have purged and re added teh vinocellar.com link to my favorites,
have purged all my cookies.
Thanks
Edward
e_b@bellsouth.net
561-624-2212 if you need me
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Mick Zack
Grape Fermenter
Posts:601
| | 08/29/2003 2:58 PM |
| Rev / Anyone -
Seek just PM'd me and wanted me to let you know he can log in and read okay, plus his PM is working, but he cannot post. When heI hits submit when making a post he gets:
Quote:
--------------------------------------------------------------------------------
The host you are trying to send the input from is not a valid host.
--------------------------------------------------------------------------------
Can someone help him?
-Mick
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wineismylife
Arlington, TX
Master of Wine
Posts:12266
| | 08/29/2003 3:35 PM |
| | Sounds like a firewall on his end. | |
Joe
-----
Wine is like potato chips around me...if it's open, it's gone. | |
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Bradley Molzen
Bayonne, NJ
Wine Lover
Posts:4993
| | 08/29/2003 3:42 PM |
| Yep, I got it, and sent him a message... Did he ever get it? Did that a copule days ago...
flwino, you have more mail from me. | |
If you drink wine, you get smarter.... | |
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Karen Troisi
NJ and CA
Grape Fermenter
Posts:401
| | 03/12/2007 4:28 PM |
| Hi Brad,
As you can see I'm online. Clicked on the "forgot my password" icon when at the login and received an e-mail with a new password -- but I'd like to change it to something more user-friendly and I can't.
KTroisi
wine@jeanedwardscellars.com | |
Karen
www.jeanedwardscellars.com
"You should only make wines you love to drink." | |
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Bradley Molzen
Bayonne, NJ
Wine Lover
Posts:4993
| | 03/12/2007 4:36 PM |
| | I've updated your account. You should now be able to see your name in the upper right hand corner... click on your name! | |
If you drink wine, you get smarter.... | |
|
whiner
Second star to the right, and straight on till morning
Wine Thief
Posts:2875
| | 03/13/2007 12:31 AM |
| I'm having the same problem. How do we change our password?
And why am I back to zero posts!?Â Â  | |
I can't listen to that much Wagner. I start getting the urge to conquer Poland.
-- Woody Allen | |
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JimmyV
Central Connecticut
Wine Connoisseur
Posts:5112
| | 03/13/2007 8:55 AM |
| | Same here. No name to click on, and I can't figure out how to change my password from the gobbedly-gook I got as a new one via the "Forgot my password" link, since my old password didn't work anymore. | |
Beta testing a new signature. | |
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Bradley Molzen
Bayonne, NJ
Wine Lover
Posts:4993
| | 03/13/2007 9:34 AM |
| Posted By Jimmy V on 03/13/2007 8:55 AM
Same here. No name to click on, and I can't figure out how to change my password from the gobbedly-gook I got as a new one via the "Forgot my password" link, since my old password didn't work anymore.
Your all set JimmyV.. now you can click on your name in the upper right hand corner to change your password and other profile information.
I'm sorry it was a hassle for you... I did my best on the migration (over 2500 lines of SQL code), and am doing my best now! | |
If you drink wine, you get smarter.... | |
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JimmyV
Central Connecticut
Wine Connoisseur
Posts:5112
| | 03/13/2007 9:38 AM |
| Name now appears, so I can get to the "Manage Password" link. But when I put in my the password that was sent to me by e-mail as my old password, and then type in my new preferred password, I get an error message. Â | |
Beta testing a new signature. | |
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Paul_H
San Francisco
Grape Puncher
Posts:890
| | 03/13/2007 9:50 AM |
| | I also got an error message when I changed my password, but it worked anyway. | |
http://www.sweetandsourspectator.org | |
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Bradley Molzen
Bayonne, NJ
Wine Lover
Posts:4993
| | 03/13/2007 10:01 AM |
| | Make sure to use a password at least 7 characters long. I'll have to update that error message... it's not very clear. | |
If you drink wine, you get smarter.... | |
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JimmyV
Central Connecticut
Wine Connoisseur
Posts:5112
| | 03/13/2007 10:01 AM |
| | Got it. Thanks. | |
Beta testing a new signature. | |
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Nicholas
Grape Truck Driver
Posts:38
| | 03/14/2007 9:53 AM |
| | This doesn't look like progress to me. It looks like a mistake. | | | |
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Bradley Molzen
Bayonne, NJ
Wine Lover
Posts:4993
| | 03/14/2007 10:21 AM |
| I'm sorry you feel that way. I'm trying my best to take what we have and improve upon it. I've already made many enhancements and fixed many problems.
If you like, please use the feedback form on the "Home" page to send me any problems or concerns you have, and what you think I could do to make things better.
Thanks! | |
If you drink wine, you get smarter.... | |
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Bob Bressler
Napa Valley
Wine Lover
Posts:4864
| | 03/14/2007 12:07 PM |
| | I just posted as a suggestion, but I notice that ieSpell works in the quick reply section but not in the full reply. It appears that in the full reply, it can't tell that text has been selected. First time I've seen that. | | | |
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Bradley Molzen
Bayonne, NJ
Wine Lover
Posts:4993
| | 03/14/2007 1:15 PM |
| | Yep, I saw that. Thanks for the feedback! | |
If you drink wine, you get smarter.... | |
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David Niederauer
Grape Picker
Posts:1
| | 03/14/2007 5:21 PM |
| It won't let me register as davidn. I just registered as fdavidn. I have received emails telling me I have unpty-million private messages that I cannot get under the name fdavidn.
Help! I want to be davidn. | |
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