tee hee hee! Sorry smaug but that's quite funny. Sending the box separately when the box is there so that it can be shipped in the first place - it is a bit of a giggle.
My last wooden box was a bit worse for wear - I had to hammer a couple of nails into the bottom to keep it together before storing. Then the staples wouldn't come out properly from the top so that I could have a look at the wine before putting it away.
Does anybody else have that problem? You just have to view it don't you? Can't just trust them and shove it in a dark corner. Nope, open up and look at the pretty bottle housing its fragrant fruit juice - it's an addiction
